Video counselling sessions are available on Thursdays from 8.30 am to 6.30 pm. To request an appointment, simply call my answering service on (03) 9188 4265 and an appointment will be made for you. Alternatively, simply click on the "Book Online" link at the top of the page to be directed to my online appointment calendar where you can choose a time that suits you. You will receive an email with details about your appointment, and a link to the video call. You don't need any special software - simply click on the link in your reminder email shortly before your appointment time, and your video session will open up in your web browser. Please be assured that Jonathan works from a completely private office to ensure that your privacy and confidentiality are fully respected. In addition, to support the security of your personal information, we use the Clinko telehealth platform, which is encrypted end-to-end and peer-to-peer, meaning that the communication is direct, without any third party mediator.

​

Though not essential, sessions seem to work a bit better with a headset compared to using external speakers and microphones, as privacy is more easily maintained, and audio feedback/echoes are minimised. It's also helpful to test your audio and video setting beforehand if possible. If not, please don't stress - we can sort things out at the start of your session.

​

Sessions are paid for at the end of the session via credit or debit card, and a receipt for Medicare or private health fund claims will be forwarded on the day of your appointment.